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Frequently Asked
Questions

Coast EA Academy - FAQ

  • Where can I learn more about becoming an Enrolled Agent?

Head over to our resources page for detailed information on the process of becoming an Enrolled Agent.  

  • What are the system requirements for accessing the course content?

​You'll need a stable internet connection and a computer, tablet, or smartphone with a modern web browser installed.

  • How long will I have access to the course content?

You'll have access to the course content for 12 months if you enroll in the Gold Bundle. For the Platinum Bundle, you’ll have access until you pass the EA exam. 

  • How do I enroll in a course?

To enroll in a course, simply select the plan you're interested in, add it to your cart, and proceed to checkout to complete your purchase.

  • What happens if I have technical difficulties while taking the course?

Our support team is available to help you with any technical issues you may encounter. Please contact us for assistance.

  • Is there a deadline for completing the course?

If you don't have a Platinum Bundle plan, you can work at your own pace within the 12-month window provided by our program.

  • What payment methods do you accept?

We accept a variety of payment methods, including all major credit cards, Debit cards and PayPal.

  • Is there a refund policy if I am not satisfied with the course?

Yes, we stand behind the quality of our content and the value of our course. That's why we offer a 30-day money-back guarantee.

  • Can I access the course content on my mobile device?

Yes, our course content is accessible on most modern mobile devices, although some features may not be available on smaller screens.

  • ​Does Coast EA Academy keep my personal information, such as my name, phone number, and address, confidential?

Yes, we do not sell, divulge, or share your personal information.

  • What if I can't log in to my account?

If you have forgotten your password, you can reset it by requesting a temporary password to be sent to your registered email address. This can be done by clicking the "Forgot your password" link on most login screens. In case you have forgotten your login username, please reach out to our Technical Support team through our contact us form or via email at support@coasteaacademy.com.

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